How do I book a private shopping session?

Simply fill out the booking form on this page and select your preferred date and time. A confirmation email will be sent within 30 minutes.

Is there a cost to book a session?

No, private shopping sessions are completely complimentary for our Club LUAH Members.

Where is the showroom located?

We're at 6-10 Shin Hing Street, Central, Hong Kong, right above COA, a short walk from Gough Street. You'll find us tucked in one of Central's best corners, surrounded by cafes and a few of our favourite shops. Worth making a day of it!

What are your opening hours?

Our showroom is appointment-only Monday to Thursday, 11am – 6pm. We're open to the public Friday 12pm – 9pm, and Saturday to Sunday 12pm – 7pm.

How long is each session?

Sessions typically run 45 to 60 minutes, but you're welcome to stay as long as you like. No one's watching the clock.

What if I just want to do a quick browse?

Totally fine. Come in, look around, leave when you're ready. No pressure, no awkward goodbyes.

Can I bring friends?

Absolutely! Come solo for a focused one-on-one, or bring a group and make it an occasion. Just let us know in advance so we can prepare accordingly.

What should I expect during the session?

You'll be guided by one of our team members who'll help you explore our collections based on your style, lifestyle, and what you're looking for — or not looking for yet.

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